Privacy Policy

Effective Date: April 10, 2025

Mercurie (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website (www.mercurie.io) or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Fill out our contact form

  • Book a consultation or request a proposal

  • Communicate with us via email

  • Pay for services through our website

This may include:

  • Name

  • Email address

  • Company name

  • Project details

  • Billing information (processed securely by Stripe)

We may also collect non-personally identifiable information automatically, such as:

  • Browser type and settings

  • IP address

  • Device information

  • Pages visited on our site

  • Referral links

2. How We Use Your Information

We use the information we collect to:

  • Communicate with you

  • Provide and improve our services

  • Send invoices and process payments

  • Respond to inquiries and project requests

  • Comply with legal and regulatory requirements

  • Analyze website performance and usage (via tools like Google Analytics)

3. Payment Information

Payment processing is handled via ACH transfer or mutually agreed upon 3rd party methods. We do not store full credit card details or banking information on our servers.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party providers as necessary to operate our business (e.g., hosting, analytics, payment processing). These providers are obligated to keep your information secure.

We may also disclose information if required by law or to protect our legal rights.

5. Data Retention

We retain your personal information only for as long as needed to provide our services, comply with our legal obligations, or resolve disputes.

6. Cookies

We may use cookies and similar technologies to enhance your experience and analyze site traffic. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to:

  • Access your personal data

  • Correct or delete your data

  • Object to processing or request restriction

  • Withdraw consent where applicable

To exercise any of these rights, contact us at elyse@mercurie.io.

8. Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact

For any questions or concerns about this Privacy Policy, please contact:

Mercurie
elyse@mercurie.io
www.mercurie.io